Shipping Information

At Shomo, we want to ensure that you receive your orders promptly and with the utmost care. Please take note of our shipping and delivery guidelines to better understand the expected delivery times:

Australia Post Service for Metro Areas:

  • Victoria (VIC): 1-2 business days after dispatch.
  • New South Wales (NSW): 2-5 business days after dispatch.
  • South Australia (SA): 2-5 business days after dispatch.
  • Tasmania (TAS): 4-7 business days after dispatch.
  • Northern Territory (NT): 4-7 business days after dispatch.
  • Western Australia (WA): 4-7 business days after dispatch.
  • Queensland (QLD): 3-6 business days after dispatch.

Australia Post for Rural Areas:

For our valued customers residing in more remote and rural areas outside our courier network, we utilize the reliable services of Australia Post. While delivery times may vary, we aim to get your order to you as soon as possible.

Important Note:

  • Please understand that while we strive to meet these delivery estimates, they are provided as a guide and are not guaranteed. Actual delivery times may vary due to factors beyond our control, such as weather conditions, public holidays, or unforeseen circumstances.

We are committed to keeping you informed throughout the shipping and delivery process. You will receive tracking information for your order, allowing you to monitor its progress and estimated arrival date.

If you have any questions or require further assistance regarding your order or delivery, please do not hesitate to contact our customer service team. We value your business and are here to ensure your shopping experience with Shomo is as smooth and enjoyable as possible.

Thank you for choosing Shomo for your shopping needs, and we look forward to serving you with care and excellence.